Several class action lawsuits have been filed against Progress Residential, a property management company, alleging a variety of wrongdoings, including:
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Deceptive Marketing Practices: Progress Residential has been accused of using deceptive marketing practices to lure tenants into signing leases for properties that are not as advertised. For instance, some tenants have alleged that the company’s website and marketing materials misrepresent the condition of the properties, amenities, and fees.
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Unfair Lease Terms: Progress Residential has been criticized for including unfair lease terms that give the company excessive power over tenants. These terms may include provisions that allow the company to raise rent without notice, charge excessive fees for late payments or maintenance requests, and evict tenants without due cause.
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Negligent Maintenance: Progress Residential has been accused of neglecting the maintenance of its properties, leading to various issues such as pest infestations, plumbing problems, and structural defects. These issues can make the properties unlivable and pose health hazards to tenants.
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Failure to Disclose Material Information: Progress Residential has been accused of failing to disclose material information to tenants before they sign leases. This information may include details about past legal issues, property conditions, or potential hazards in the neighborhood.
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Unfair Collection Practices: Progress Residential has been criticized for using unfair and aggressive collection practices against tenants who fall behind on rent. These practices may include contacting tenants repeatedly at unreasonable hours, threatening legal action without providing adequate notice, and demanding excessive late fees.
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Retaliation Against Tenants: Progress Residential has been accused of retaliating against tenants who speak out about the company’s unfair practices. This retaliation may include denying maintenance requests, refusing to renew leases, or even initiating eviction proceedings without valid grounds.
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Lack of Transparency and Communication: Progress Residential has been criticized for a lack of transparency and communication with tenants. Tenants often report difficulty reaching customer service representatives, getting clear answers to their questions, or resolving maintenance issues promptly.
These class action lawsuits aim to hold Progress Residential accountable for its alleged wrongdoings and seek compensation for the harm caused to tenants. The outcomes of these lawsuits could have significant implications for the company’s business practices and the rights of tenants in general.
As a consumer, it’s crucial to be aware of your rights and exercise due diligence when choosing a property management company. Carefully review lease terms, seek clarification on questionable provisions, and thoroughly inspect properties before signing a lease agreement. If you encounter any issues with Progress Residential or other property management companies, consider contacting local tenant advocacy groups or legal aid services for assistance.