Empire Today, a national flooring retailer, has been the subject of several lawsuits alleging misrepresentation, unfair business practices, and fraud.
Allegations of Misrepresentation
Some of the allegations against Empire Today include:
-
Falsely advertising the quality and durability of its flooring products.
-
Overstating the expertise of its sales representatives.
-
Failing to disclose hidden fees and charges.
-
Using deceptive sales tactics to pressure customers into making purchases.
Allegations of Unfair Business Practices
In addition to misrepresentation, Empire Today has also been accused of engaging in unfair business practices. Some of the specific allegations include:
-
Engaging in bait-and-switch tactics by advertising low prices that are not available to most customers.
-
Overcharging customers for flooring installations.
-
Refusing to honor warranties or return policies.
-
Engaging in harassing and abusive debt collection practices.
Allegations of Fraud
Empire Today has also been accused of engaging in fraudulent activities. Some of the specific allegations include:
-
Using deceptive sales practices to induce customers into signing contracts they do not understand.
-
Installing flooring that does not meet the specifications of the contract.
-
Failing to complete flooring installations as promised.
-
Using deceptive billing practices to overcharge customers.
Class-Action Lawsuits
Several class-action lawsuits have been filed against Empire Today alleging misrepresentation, unfair business practices, and fraud. In 2023, a federal court in Florida granted class action status to a lawsuit against Empire Today. The lawsuit alleges that the company misrepresented the quality and durability of its flooring products and engaged in deceptive sales tactics to pressure customers into making purchases.
Outcomes of Empire Today Lawsuits
The outcomes of Empire Today lawsuits have been mixed. Some lawsuits have been settled, while others are still pending. In some cases, courts have found that Empire Today has violated consumer protection laws, but in other cases, courts have ruled in favor of the company.
The Future of Empire Today Lawsuits
It is likely that Empire Today will continue to be the subject of lawsuits alleging misrepresentation, unfair business practices, and fraud. As more customers become aware of the potential problems with Empire Today, more lawsuits are likely to be filed.
Recommendations for Consumers
If you are considering purchasing flooring from Empire Today, it is important to carefully read the company’s reviews and ratings before making a decision. You should also be aware of the potential risks of dealing with the company and consult with an attorney if you have any questions or concerns.
