There have been several legal issues surrounding Kristals Cosmetics in the past, primarily in Aspen, Colorado:
2018 Lawsuits:
- Five lawsuits were filed against downtown Aspen retailers, including Kristals Cosmetics (then known as Aspen Kristal Cosmetics), alleging aggressive sales tactics, high-pressure upselling, and overcharging. These lawsuits gained significant media attention, highlighting concerns about tourist scams in Aspen.
Specific Allegations:
- Drugging and sale of overpriced products: One lawsuit claimed a couple was drugged and pressured into purchasing $21,860 worth of skin creams at Kristals Cosmetics.
- Misleading claims and deceptive practices: Other lawsuits alleged Kristals Cosmetics misled customers about product effectiveness, used pushy sales tactics, and overcharged for products.
Current Status:
- The outcome of these lawsuits is unclear. Some may have been settled privately, while others might still be ongoing.
Additional Considerations:
- Despite these past lawsuits, Kristals Cosmetics remains in business and has not been definitively found guilty of any wrongdoing.
- There are mixed customer reviews online, with some positive feedback and others reporting similar negative experiences to those in the lawsuits.
If you’re considering purchasing from Kristals Cosmetics:
- Do your research and read online reviews.
- Be cautious of high-pressure sales tactics and ask clarifying questions about products and prices.
- Shop around and compare prices before making a purchase.
Remember, it’s always wise to be a wary and informed consumer.
