Mattress By Appointment (MBA) Lawsuit: Allegations of Deceptive Practices
Mattress By Appointment (MBA), a mattress retailer with a network of independent dealers, is facing a lawsuit alleging that the company engaged in deceptive business practices, including:
- Failing to disclose that its mattresses are primarily liquidation mattresses, which are overstocked or discontinued models from other manufacturers.
- Misrepresenting the quality and durability of its mattresses.
- Using high-pressure sales tactics to coerce consumers into purchasing mattresses.
Specific Allegations
The lawsuit, filed in 2023, alleges that MBA misled consumers about the origin of its mattresses by failing to disclose that they are primarily liquidation mattresses. Consumers claim that they were led to believe that they were purchasing brand-new mattresses from MBA, when in fact, they were purchasing overstocked or discontinued models from other manufacturers.
The lawsuit also alleges that MBA misrepresented the quality and durability of its mattresses. Consumers claim that they were told that MBA mattresses were made from high-quality materials and would last for many years, when in fact, the mattresses were often made from inferior materials and began to deteriorate quickly.
In addition, the lawsuit alleges that MBA used high-pressure sales tactics to coerce consumers into purchasing mattresses. Consumers claim that they were pressured to make immediate decisions about their purchases and were not given adequate time to consider their options or seek second opinions.
Impact on Consumers
These deceptive business practices have had a significant impact on consumers. Consumers who purchased MBA mattresses based on the company’s misleading representations have suffered financial harm. In addition, many consumers have reported that their MBA mattresses are of poor quality and have not lasted as long as they were promised.
Legal Action
The lawsuit is still ongoing, and it is unclear how it will be resolved. However, the allegations have raised serious concerns about MBA’s business practices and have led to calls for increased scrutiny of the company.
Recommendations for Consumers
If you are considering purchasing a mattress from Mattress By Appointment, it is important to be aware of the allegations against the company. You should carefully review any information provided by the company and ask questions to get clarification. You should also consider getting second opinions from other mattress retailers.
If you believe that you have been a victim of MBA’s deceptive business practices, you should contact an attorney to discuss your legal options.
Additional Resources
- Better Business Bureau: https://www.bbb.org/: https://www.bbb.org/
- Consumer Reports: https://www.consumerreports.org/: https://www.consumerreports.org/
- Federal Trade Commission: https://www.ftc.gov/: https://www.ftc.gov/
