Outdoor Adventures is currently facing a class-action lawsuit in Michigan alleging that the company engages in deceptive and unfair trade practices by misleading consumers about the cost of its camping and cabin rentals.
The lawsuit alleges that Outdoor Adventures advertises its camping and cabin rentals at a low price, but that the company then adds on a number of hidden fees, such as cleaning fees, pet fees, and reservation fees. The lawsuit also alleges that Outdoor Adventures makes it difficult for consumers to understand the full cost of their rental before they book.
The lawsuit seeks to represent all Outdoor Adventures customers in Michigan who have been misled about the cost of their camping or cabin rental. The plaintiffs are seeking damages for their financial losses, as well as an injunction to prevent Outdoor Adventures from continuing to engage in these deceptive and unfair trade practices.
Outdoor Adventures has denied all of the allegations in the lawsuit. The company has stated that its prices are clearly disclosed to consumers and that consumers have the ability to compare prices with other camping and cabin rental companies.
The lawsuit is still ongoing, and it is unclear how it will be resolved. However, the case has raised important questions about the transparency of the camping and cabin rental industry.
If the plaintiffs are successful, it could set a precedent that protects consumers from being misled about the cost of their camping or cabin rental. It could also lead to stricter regulation of the camping and cabin rental industry.
In addition to the lawsuits, Outdoor Adventures has also been the subject of negative media reports. In 2023, the Detroit Free Press published an article that highlighted the company’s hidden fees and its difficulty in resolving customer complaints.
The negative media coverage has led to some consumers questioning Outdoor Adventures’ business practices. Some consumers have also reported that they have been misled about the cost of their rental and that the company has been difficult to work with when they have had problems.
The lawsuits and negative media coverage have put Outdoor Adventures under increased scrutiny. It remains to be seen how the company will respond to these challenges.