In 2021, a class action lawsuit was filed against Puppyfind.com, an online puppy marketplace, alleging that the company misled consumers about the health and quality of puppies sold on its platform. The lawsuit also alleged that Puppyfind engaged in deceptive practices, such as deleting negative reviews of sellers and creating fake positive reviews.
The lawsuit was settled in 2022, with Puppyfind agreeing to pay monetary compensation to the plaintiffs and to make changes to its business practices. These changes include:
- No longer removing negative seller reviews based merely on a seller’s “request” that it do so.
- No longer removing negative reviews containing statements of “opinion.”
- Requiring sellers to indicate whether they are licensed by the USDA or a state agency.
- Designating sellers who provide Puppyfind with government identification as “verified sellers.”
- Investigating allegations that a seller has engaged in animal cruelty and removing the account if the allegations are verified.
The Puppyfind lawsuit is a reminder of the importance of doing your research before purchasing a puppy from an online source. It is also important to be aware of the signs of a sick puppy, such as lethargy, diarrhea, and vomiting. If you are concerned about the health of your puppy, you should take it to a veterinarian immediately.
