The MGM Resorts data breach settlement is a significant legal agreement that follows a high-profile cybersecurity incident affecting millions of customers of MGM Resorts International, one of the world’s largest hospitality and entertainment companies. This settlement resolves claims stemming from the massive data breach that exposed sensitive personal information, including names, contact information, dates of birth, and passport numbers, compromising the privacy and security of millions of guests and employees.
Background of the MGM Resorts Data Breach
In 2019, MGM Resorts disclosed that hackers had accessed a database with information on more than 10.6 million guests who had stayed at its hotels and resorts in the United States. The breach impacted customers from approximately 10 years, raising grave concerns over personal data privacy and the company’s cybersecurity safeguards. Information exposed ranged from phone numbers and email addresses to physical addresses, dates of birth, and, in some cases, more sensitive data such as driver’s license numbers and passport details.
The breach was one of the largest in the hospitality sector’s history and prompted an outcry from affected customers, regulatory investigations, and subsequent class action lawsuits. The lawsuits alleged that MGM Resorts had failed to adequately protect customer data, delayed breach notification, and neglected proper cybersecurity measures, violating various consumer protection and data privacy laws.
Settlement Terms and Provisions
- Monetary Compensation: MGM Resorts agreed to fund a settlement pool to provide financial compensation to affected individuals. The settlement amount is substantial and intended to cover damages related to identity theft risks and other harms suffered by class members.
- Credit Monitoring and Identity Protection Services: As part of the settlement, MGM Resorts will provide complimentary credit monitoring, identity theft protection, and fraud resolution services for several years to all affected parties to help mitigate the risk of identity fraud arising from the breach.
- Claims Process: Eligible individuals can submit claims through an official settlement website, providing proof of breach impact or related damages. Claims may include reimbursement for expenses incurred due to identity theft or other breach-related issues.
- Privacy and Cybersecurity Enhancements: MGM Resorts has committed to upgrading its information security infrastructure, conducting third-party security audits, and implementing new data protection policies aimed at preventing future breaches.
- Notification Obligations: MGM Resorts agreed to maintain transparent communication with affected individuals concerning the breach and settlement progress.
Eligibility and Participation
Eligibility for the settlement generally applies to all individuals whose personal information was exposed in the 2019 MGM Resorts breach. Notices are sent to affected parties detailing how to file claims, the timing of submissions, and the types of documentation needed. Participation requires adherence to deadlines, and timely filings maximize chances for receiving compensation or services.
Legal and Regulatory Context
The settlement addresses alleged violations of multiple consumer protection statutes, including state data breach notification laws, the Federal Trade Commission Act’s prohibition on unfair or deceptive acts, and other privacy regulations. Courts oversee the settlement’s fairness and adequacy, ensuring that class members’ rights are protected, and MGM Resorts is held accountable.
Impact and Industry Significance
The MGM Resorts data breach settlement highlights the increasing risk of cybersecurity incidents in the hospitality and entertainment sectors, where large volumes of sensitive customer data are collected and stored. The settlement underscores the critical importance of investing in robust cybersecurity defenses and rapid response mechanisms.
It also illustrates how legal actions serve as incentives for corporations to prioritize data security and comply with evolving privacy laws.
How to File a Claim
Affected individuals should watch for official communications, often via postal mail or email, which provide links to the settlement website and instructions. The claims process usually involves submitting basic personal information, proof of breach exposure, and documentation of any related financial loss or expenses.
Claimants are advised to use only official channels to avoid scams and fraudulent schemes related to data breach settlements.
Conclusion
The MGM Resorts data breach settlement serves as a critical mechanism for recognizing, compensating, and protecting individuals affected by one of the largest hospitality data breaches of recent times. Through financial compensation, identity protection services, and renewed cybersecurity commitments, the settlement aims to rectify harm and help restore public confidence in data privacy within the hospitality industry.
Consumers impacted by the breach should engage proactively in the settlement process, seeking to secure the remedies and protections offered, while companies and regulators must continue working collaboratively to prevent similar breaches in the future.